Processing Times

All General Aviation products are made to order. Once your order is placed, production typically takes 2–5 business days before it is shipped.

During busy periods, production may take a little longer.

Shipping
We currently ship within the United Kingdom only.

Delivery usually takes 2–5 business days after your order has been dispatched. Delivery times are estimates and cannot be guaranteed.

You will receive a confirmation email with tracking information (where available) once your order has been shipped.

Shipping Costs
Shipping costs are calculated at checkout based on your order.

Delays
While we aim to deliver orders as quickly as possible, delays caused by couriers, severe weather, customs, or other circumstances outside our control may occasionally occur.

Incorrect Shipping Information
Please ensure your delivery address is correct before completing your order.

We cannot accept responsibility for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Orders
If your order arrives damaged, or if you believe it has been lost in transit, please contact us within 14 days of the expected delivery date.

We'll work with our fulfilment partner to investigate and, where appropriate, arrange a replacement or refund.
If you have any questions about your order, please contact us at [chris@organiquecollective.com].